The Client operated a traditional property and facilities organisation with each function (real estate, projects, facilities and finance) operating in silo’s. 

The Client wanted to transform the way the group operated and integrate the functions to improve productivity and enhance the management information available to the leadership team.

PACS are deploying our full suite of tools to manage the entire real estate cycle – ”Acquire -> Construct -> Operate -> Pay -> Dispose”.

PACS have agreed a phased roll out to re-engineer the workflow processes whilst introducing financial controls procedures for each function.

Developed new best practice operating processes underpinned by PACS-TOOLS.

Consistent operating processes within the tools ensured an integrated solution was delivered to the end users with all of the functions joined up.

Reduced paper based processes to support new agile working across group.

Introduced our supplier invoicing portal to reduce the administrative burden of manually processing supplier invoices.

The advanced business analytics dashboards and reports enabled the leadership team to monitor performance, demonstrate compliance and drive innovation across the team.

• Over 400 system users
• 2,200 mixed lease/owned sites
• Circa £150m of projects PA